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Med Shield Inc.

If you have a question about your account, please call 317-860-7240
Si usted tiene una pregunta sobre su cuenta, por favor llame al 317-860-7240

You are in good hands with MSI

Your Best Interest

All of MSI’s Healthcare A/R Specialists are trained in the legal requirements, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act, HIPAA Regulations and HFMA Best Practices. Every employee has continued training, education and testing to ensure compliance and safety on behalf of our client’s.

Every Dollar Counts

The economy of healthcare continues to challenge both provider and patient. We understand that no matter where you fall in this equation, every dollar equates to your bottom line. MSI payment diversity makes it easy and safe for patients to resolve their accounts.

Trusted Employees

The MSI Healthcare A/R Specialists approach puts the patient first with understanding and evaluating the position of each patient’s situation financially and emotionally. Identifying these key elements determine how we can help resolve their healthcare bill.

Technology Driven Service

We continuously evaluate new technologies, procedures and the needs of our clients' so we can offer superior service to ensure that receivables are recovered in a timely manner.

We approach every situation with
understanding and superior customer service.

With over 25 years of healthcare receivables recovery experience, our expertly trained, professional staff takes a mutually beneficial approach to help patients pay medical bills in full and help healthcare providers recover receivables in a timely manner. We understand the sensitive nature of medical bill payment and work to put patients in the right plan to cover all outstanding payments owed.

We encourage all patients and healthcare providers to visit our services page to fully  understand our approach to ensure superior customer service on both sides of the table.

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